Student Services

Student support

Not sure where to go, try us first!

We hope your time at university will be fun and fulfilling, but we’re here to help if you need a little extra support.

The Student Support Centre is located on the ground floor of the Minerva Building and is a one-stop shop for students to gain access to all of our services and locate other academic and professional support across the University.

Our dedicated and professional team is available to help with student enquiries regarding University systems and procedures, funding, fees and payments, housing, personal support and general advice and information. We can provide practical help, advice and support, resolve issues and concerns, and make referrals to specialist staff if necessary. If you are not sure who to ask about a question you have, come to see us first.

Advice service

The Advice Service is an independent service located in the Student Support Centre. We offer confidential advice to all enrolled students at the University of Lincoln. Our advisers are members of professional bodies such as UKCISA, IMA and NASMA and we adhere to their professional codes of conduct and standards.

The Advice Service is made up of experienced professional advisers and assessors offering a confidential, impartial service to all students at the University of Lincoln.

The Advice Service also administers the University of Lincoln Financial Assistance Funds and other funds including US Federal Student Aid.

Our advice covers a wide range of areas including: Housing, Student Funding, Debt and Money Issues, Welfare Benefits, Employment, University Issues, Immigration and much more.

As well as providing specialist, professional one to one advice we also run preventative workshops covering housing, debt, money and budgeting. The Advice Service are the only people who can legally give immigration advice at the University of Lincoln.

We advise students about their rights and responsibilities, helping our clients fully understand the whole situation and how it affects them individually, enabling them to consider all the options available and make informed decisions.

Email addresses:

International Advice: internationaladvice@lincoln.ac.uk

Advice Queries: advice@lincoln.ac.uk

Quality, Authority and Complaints.

All the Advice we give meets the recognised service standards, there are additional requirements in relation to immigration advice, money and debt. Please click on the link below for more information about how to make a complaint if you are unhappy with the service you receive from the Advice Service.

Quality, Authority and Complaints

We are here to offer support, advice or guidance with any challenges or difficulties students may face during their academic studies. Our support to students includes concerns around disability, specific learning differences, mental health or medical conditions, as well as anything which may cause emotional or psychological distress.

The Student Wellbeing Centre can also support you to access appropriate academic support should you have a diagnosis or disability that falls under the Equality Act 2010. This can include supporting you to apply for Disabled Student’s Allowances and creating a Learning Support Plan with you. In order to access this support, you would need some detailed medical evidence of your diagnosis.

The Student Wellbeing Centre have a range of useful online resources available to all students including a variety of virtual self-help guides, podcasts and vlogs. The Student Wellbeing Centre also run a series of skills groups and workshops. If you would like further information on these, please consider chatting to an advisor further in one of our drop-in sessions.

Our team consists of Wellbeing Advisors, Counsellors, Student Wellbeing Education Officers and a team of highly knowledgeable administrative staff, all of whom are happy to support you throughout your University journey.

English Language Centre website