Student Support New

Not sure where to go, try us first!

Hopefully your time at university will be fun and fulfilling, but we’re here to help if you need a little extra support.

The Student Support Centre, located on the ground floor of the University’s Minerva Building (previously the Main Admin Building), is a one stop shop for students to gain access to all of our services and locate other academic and professional support across the University.

Our dedicated and professional team is available to help with student enquiries regarding University systems and procedures, funding, fees and payments, housing, personal support and general advice and information. They can provide practical help, advice and support, resolve issues and concerns, and make referrals to specialist staff if necessary.

What services do we offer?

The following specialist teams are based within the Student Support Centre:

The Student Support Team

The Student Support Team is here to ensure that you can access all of our services and information. They are the first people you will meet when you go into the Student Support Centre and our friendly and helpful staff can help you with a range of queries.

In the Student Support Centre you can:

Access to all Student Support and Wellbeing Services.

STUDENT SUPPORT SHAPE Receive help and advice on accessing University services, course regulations, complaints and appeals and scholarships and bursaries.

STUDENT SUPPORT SHAPE Enrol with the University (outside of scheduled enrolment events).

STUDENT SUPPORT SHAPE Receive support and advice on transfer of course, interruption of studies and withdrawal from the University.

STUDENT SUPPORT SHAPE Request letters to confirm student status for banks, council tax exemptions etc.

STUDENT SUPPORT SHAPE Access financial services, such as paying bills to the University. Click here to visit the Finance website.

STUDENT SUPPORT SHAPE Hand in assignments outside normal college office hours

STUDENT SUPPORT SHAPE Change your personal contact details e.g. address, telephone number and name (documentary proof required for change of name)

STUDENT SUPPORT SHAPE Report concerns of welfare of other students.

STUDENT SUPPORT SHAPE Collect and submit Extenuating Circumstances forms and receive support on completing the form.

STUDENT SUPPORT SHAPE Make enquiries about your exams.

STUDENT SUPPORT SHAPE Replace lost enrolment cards.

Contact the Student Support Centre

The Student Support Centre is located on the ground floor of the Minerva Building (Main Administration Building).



Click the button below to view the Student Support Centre Privacy Statement which contains our data protection, confidentiality and data storage regulations.

1938 Uni of Lincoln - Advice Service Logo ART RGB MediumThe Advice Service

Click here to visit the Advice Service website.

The Advice Service is an independent service located in the Student Support Centre. We offer confidential advice to all enrolled students at the University of Lincoln. Our advisers are members of professional bodies such as UKCISA, IMA and NASMA and we adhere to their professional codes of conduct and standards.  There are three teams within the Advice Service:

1938 Uni of Lincoln - Advice Service Logo SAT ART RGB Medium1938 Uni of Lincoln - Advice Service Logo SFT ART RGB Medium1938 Uni of Lincoln - Advice Service Logo IAT ART RGB Medium

We advise students about their rights and responsibilities, helping our clients fully understand the whole situation and how it affects them individually, enabling them to consider all the options available and make informed decisions.

Our advice covers a wide range of areas including:

Advice table 5

As well as providing specialist, professional one to one advice we also run preventative workshops covering housing, debt, money and budgeting.  The International Advice Team are the only people who can legally give immigration advice at the University of Lincoln and the Student Funding Team administer the University’s hardship funds.

Advice drop-in – Monday-Friday – 12:00 noon – 2:00pm – Student Support Centre

Immigration Advice drop-in Tuesday 10:00am – 2:00pm

Email for an appointment –