If all or part of your rent is not paid on the date when it was due, the debt owed to the landlord is known as rent arrears. Arrears of other sums due to the landlord that are not part of the rent will not usually be rent arrears.
If your rent includes payments for other charges, for example, water charges, all of the charges included in the rent will be treated as rent arrears.
Although dealing with rent arrears can be tough, you should take action as quickly as possible. if you ignore your arrears, the problem will only get worse.
If you are having difficulty paying your rent or are already in rent arrears, come and talk to the Advice Service in confidence. We are impartial and here to advise in your best interests. We have a drop in service between 12pm and 2pm, Monday to Friday in the Student Support Centre or you can email: firstname.lastname@example.org.