If you are not already signed into your UKVI account, you will need to sign in using the identity document and contact details you used to set up your account. You will also need access to your phone or email address as you will be sent a security code to sign in.
If you have not created a UKVI account you will need to go back to the previous section ‘Creating a UKVI account’.
You can use the following link to sign into your UKVI account: Get access to your online immigration status (eVisa) – GOV.UK
1. Confirm what identity document you used to create your account (this should have been your passport). Click ‘continue’
2. Confirm your passport number and click ‘continue’
3. Enter your date of birth and click ‘continue’
4. You will be asked to confirm how you want to receive security codes. Once you have selected either by text message or by email, click ‘continue’
5. You will be sent a 6-digit security code to your chosen option. Once you have received the 6-digit code, you will need to complete the ‘Security code’ section on the page and then click ‘continue’
6. You will now be logged into your UKVI account will be asked to click onto ‘confirm your identity’.
7. You will be sent to another page that you need to read before clicking ‘continue’
8. You will be asked to confirm if your passport has a biometric chip. Once you have answered this question click ‘continue’
9. You will be asked to confirm that you have a smartphone that is:
- Iphone 7 or newer module
- Android phone that runs version 8.0 or higher
If you answer ‘yes’ you click ‘continue’
If you answer ‘no’ you will need to borrow a friend or family member’s smartphone that is compatible and then click ‘continue’. You can use someone else’s phone as the app can be deleted once your identity has been confirmed.
10. You can now continue to download the ‘UKVI immigration ID check’ app
11. Once you have downloaded the app, you will need to open it and click on ‘continue’.
12. You will be asked whether you wish to connect to the app with a QR code from the website or a connection code. Click into the one that you wish to use.
You will now be connected to the app.
13. You will be asked to confirm whether you would like to receive a 6-digit code by text or email. You will be sent the 6-digit code to your chosen option. This can take a few minutes to arrive.
14. Once you have received the code, you will need to enter it on the page and click ‘continue’
15. You will be asked to take a picture of the personal details page on your identity document (passport) using your smartphone’s camera. You need to click on the arrow on the bottom right of the page to start.
When you are ready to take the picture click on ‘continue’ and take an image of the personal details page of your passport. The personal details page has to be within the grey border and once it is in the right place the border will turn green. A picture will be taken, and you then need to click on ‘ok’
16. You will be asked to scan the biometric chip on your passport. Make sure that the NFC option on your phone is turned on if you have one.
Place your phone on top of your passport. You may need to move your phone or passport around for the biometric chip to be detected. You should remove any covers you have over your phone or passport to make it easier for the chip to be detected. Once detected the scan will begin.
17. Once the scan is complete you will be asked to scan your face. When you are ready for your face to be scanned click ‘continue’
Follow any instructions that appear on the screen. The app will confirm whether your face has been scanned successfully. When ready click ‘ok’
18. You will be asked to take a photo of your face and given further guidance. Click ‘continue’ when you are ready. Take your photo.
You will be asked to check your photo and decide if this is the photo you wish to use. Either click ‘retake photo’ or ‘use this photo’
19. You will be asked to confirm that the information scanned from your passport is correct. Click ‘submit information’ if it is correct.